Häufige Fragen

Venetian blinds, roller shutters, awnings, fabrics and spare parts for various sun-protection systems. Many complete systems can be configured to measure directly online.

Yes. The range is explicitly aimed at private customers too. No technical knowledge is required.

No. Send us photos of the installation and the part you need — the system can often be identified by its construction. We'll help with identification.

Products and components from various established manufacturers, including Griesser, Somfy, Selve, Stoma and Regazzi.

Yes. For questions about products, measurements, finishes or spare parts, contact us before ordering.

First search by the type of installation, then compare the existing part with the product images and details in the shop. If unsure, send photos.

Send us a photo of the part you're looking for and, if possible, of the whole installation. We'll check whether we can identify and source it.

Yes. Photograph it from several angles; a photo of the whole blind, shutter or awning also helps.

Photos, the manufacturer, the approximate age of the installation, any existing article numbers, and the relevant dimensions of the part.

It depends on the manufacturer and age. We check whether the original part is still available or whether a successor product exists.

Yes. Manufacturers change their products; a successor product may look different visually while still fitting correctly.

Compare the article number, dimensions, construction and manufacturer details. If unsure, send photos and measurements before ordering.

Identification by photo is a helpful aid, not a guarantee. Additional measurements, manufacturer details or further photos may be needed for a reliable match.

For configurable products, directly on the product page or in the configurator.

Don't order on a guess. Send photos of the installation situation and the measurements you've taken first.

Yes, precise measurements are important for made-to-measure products. Use a suitable tape measure or ruler and follow the measuring guide.

Measure the width of the reveal at three points and use the smallest value. Clear height: from the windowsill or the guide rail's bearing surface to the underside of the lintel. Overall height: all the way up into the lintel. Deductions apply depending on the system — always use the product-specific measuring guide.

It depends on the installation type (recessed in the reveal, mounted in front of the reveal, or an existing structure). Measure the width, overall height, installation situation, space available for the box, the position and type of guide rails, and the operating side. For an existing installation, also send photos.

The available mounting width, the desired awning width, the desired projection, mounting height, space for brackets and fixings, and any obstacles (windows, roof overhangs, downpipes, railings). For an existing awning, use its measurements.

Don't just measure the visible area. You need the fabric width, projection, the length of the existing fabric, the attachment to the roller tube and the front profile, the piping diameter, and the awning model if known. If unsure, send photos of the awning and the fabric attachment.

The width and height of the existing valance, plus a photo of the attachment to the front profile. The type of attachment or piping is also important.

Length alone isn't enough. You need the manufacturer, type designation, torque, voltage, shaft system or shaft size, drive type, and control method (switch or radio). The easiest way is to send a photo of the nameplate.

The manufacturer, existing article number, dimensions, connection or square drive, gear ratio if known, operating side, and photos from several angles (installed and, if possible, removed).

The length from the wall bushing to the bottom edge of the crank. The connection, joint and diameter may also be relevant. If unsure, send a photo of the crank and the bushing.

The total length of the existing rail, plus its cross-section (width and depth), and photos from the front and of the cross-section.

It depends on the part — the product page states which measurements are needed. Don't measure approximately: a few millimetres can be decisive. If unsure, send a photo with a tape measure or ruler visible in it.

The relevant products come with an illustrated measuring guide or a short video. If anything is still unclear, send a photo of the installation — we'll show you which measurements we need.

Yes. Send your measurements together with photos of the installation; we'll check them for plausibility and flag anything unusual. Responsibility for measurements taken on site lies with the customer.

Made-to-measure products are manufactured to your specifications and generally cannot be returned. Better to measure one extra time — if unsure, contact us before ordering.

A reliable tape measure, a pen for notes, a smartphone for photos, and a ladder if needed. Measure in millimetres and note down every measurement immediately.

In principle, millimetres (mm). Example: width 1,245 mm, height 1,780 mm.

Yes. Selected systems can be configured online and ordered or requested to measure.

Yes, depending on the system, it can be configured to the required measurements and finishes.

Yes. For available awning systems, size, finish and other options can be selected.

It depends on the product and manufacturer. Standard colours are available in the configurator; special colours are possible for some products at an extra charge.

For relevant products, various operating methods are available, such as crank, motor or radio drive.

Yes, provided the system supports radio motorisation. The variants are listed on the product page.

Yes, for suitable installations. For this we need the measurements and details of the existing awning.

Many products and spare parts can be installed by handy, experienced individuals. The skills required depend heavily on the product.

On request. We check whether installation or a service can be arranged for your location; installation is billed separately.

Generally yes. For larger or technically demanding installations, please let us know before ordering that installation might be needed.

Mechanical work, depending on the product, yes. Work on electrical installations and mains connections must be carried out by suitably qualified professionals.

Yes. In-stock items directly; for configurable or project-specific products, depending on the product, either an order or a project enquiry.

Prices in the shop are exclusive of VAT. The 8.1% VAT is shown in the cart and in the order summary.

Credit and debit card (Visa, Mastercard) as well as TWINT. Payment is processed via the payment provider Stripe; your card details are handled exclusively by Stripe and are never disclosed to us. All prices are in Swiss francs (CHF). Business customers can order on invoice once approved.

Contact us immediately. As long as the order hasn't been processed or a made-to-measure item hasn't been released for production, a change may be possible.

Once released for production, generally no longer, or only at a cost.

Yes, throughout Switzerland in principle. The shipping method depends on the size, weight and type of goods.

Delivery of configured systems (venetian blinds, roller shutters, awnings): CHF 92.– incl. VAT per system. Shipping of spare parts: CHF 13.– incl. VAT per order; this flat fee also applies when a system is delivered at the same time. Pickup at our premises at Ruchstuckstrasse 6, 8306 Brüttisellen, is free of charge. The shipping costs for your order are shown in the cart and at checkout before purchase. We deliver within Switzerland.

Swiss online retail does not provide a general statutory right of withdrawal or return. For unused, unaltered, standard in-stock items still in their original packaging, LAROMAT may approve a return as a goodwill gesture — this always requires prior written consent; return shipping costs and transport risk are borne by the customer. Made-to-measure or special-order items, cut-to-size items and configured articles are specifically excluded. If goods are defective or wrongly delivered, warranty rights apply in full — please contact us immediately in that case. Details in clause 9 of the T&Cs.

In-stock items are generally faster. For made-to-measure products, it depends on the product, manufacturer and production workload; the estimated delivery time is stated or confirmed per product.

Large or bulky products are delivered by freight carrier. Delivery details are communicated according to the product and order.

Document it immediately with photos and contact us right away. If possible, note any visible transport damage already at the time of delivery.

Send photos of the installation, briefly describe the problem, and provide any available measurements or manufacturer details. We'll help you find the right solution.